shipping and return policies
return Policy
Because every item is custom made, we do not accept returns or exchanges due to sizing, color preference, or buyer’s remorse.
However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery, as we do offer returns on defective items.
To request a replacement or refund, email support@the-carpenters-shop.com with:
Order number
Description of the issue
A photo of the item
If approved, we will send a replacement or refund at no additional cost.
SHIPPING Policy
All t-shirts are made to order. Please allow time for your items to be created with care and shipped directly to you.
Processing Time:
2–5 business days
Shipping Time (U.S. only):
2–5 business days after processing
Shipping Rates:
$4.99 for the first item
$1.99 for each additional item
FREE shipping on orders over $50
Currently, we ship only within the United States. You’ll receive tracking information once your order has shipped. Please allow up to 48 hours for tracking updates to appea
For shipping related questions or issues email support@the-carpenters-shop.com with:
Date of order placement
Order number
Reason for contact
Name